Troubleshooting: Epic’s Proxy (VPN) not working?
Are you having problems with Epic’s encrypted proxy (VPN)? Is Epic’s proxy not working or is the icon not showing up? Here are some tips to try.
Remember that Epic’s encrypted proxy is controlled by a red or green plug icon at the top right of Epic. You can turn the proxy on or off or change your country by clicking on that icon.
If you don’t see the proxy icon, then go to Epic’s Settings or Preferences Page. At the bottom of the page, click on “Reset Epic”. Then close and re-open Epic. That may bring back the proxy icon for you.
If pages aren’t loading or the proxy is very slow, it may be that the server you’re connected to is down or overloaded. Try changing your proxy country or try closing and re-opening Epic to connect to a different server.
If a particular page isn’t loading or is very slow, try turning the proxy off. It may be that that website blocks access via a VPN or proxy. Unfortunately more and more websites are blocking proxy access.
If you’re connected to a country, but a website says that you’re not in that country, please try closing then re-opening Epic to connect to a different server for that country. Then visit that website again. There are at least four major databases which map IP addresses to countries. They don’t always agree.
One IP address for a server may map to the UK in three databases, for example, with a fourth database mapping it to a different country.
For the highest level of privacy, use Epic with the encrypted proxy on as much as possible. We’re regularly adding more servers (Epic uses hundreds already) to keep the encrypted proxy fast for users all over the world. Please let us know if a particular country or server is persistently slow or if you have other issues. We’ll investigate.
WHY NO FAILOVER?
I have seen Epic’s VPN fail more than once as I am browsing.
There is a very quiet notification that a ‘filter has failed’ (not obvious it’s the VPN), the vpn icon vanishes (does not flash or anything)
There appears to be NO failover
Presumably this means that my browsing was exposed and recorded by powers-that-be, until I happened to notice.
This is NOT secure.
Is there a way to make the connection FAIL ENTIRELY when the Epic ‘VPN’ crashes?
This might keep users more safe.
it reads that there is a Host Error! what should I do? I tried to reopen Epic and to change countries, but it doesn’t work
hi…
i make rest for my browser its not show the vpn icon .. can any one how to solve this problem ??
Epic looks different now than what I have been used to. The encrypted proxy button no longer shows and all the searches appear to be through yahoo! what is going on?
Epic Privacy Browser User 23/02/2020 | 3:07
What it should be done to see the neccessary 15 dials instead of the 8 ones currently available to the left of the Epic Notes Section at the Epic home page?!
I thank you kindly in advance for your reply here.
Hi, in the latest Epic, the encrypted proxy and the adblock functionality are user-controlled. To install them, click on the blue “epic extension store” link on the new tab page. Regarding having 8 dials, then you’re on the old Epic and need to update. If you’re on Windows, then check if antivirus or a firewall is blocking updates from epicbrowser.com, if that’s not it please backup your bookmarks and passwords via the settings page/bookmark manager, then uninstall and reinstall Epic.