Epic Not Starting / Crashing On Open? Try these Solution(s).
Dear Epic Users, a few users are reporting issues with our most recent update that Epic either doesn’t open or immediately opens then closes. We have discovered a few potential solutions to this issue.
If you’re using an older version of Windows or OSX, check if the latest Chromium still supports your OS — if it doesn’t, you’ll need an older version of Epic (email Alok for a link).
If you’re on a reasonably recent OS and you’re facing this issue, try these ideas in order:
- Open Epic Repeatedly. Open Epic. Epic may crash. Repeat. Re-open Epic. Epic may crash. Re-open Epic. See if after trying to open Epic 10 to 20 times, it starts working fine.
- Delete the “default” folder after backing up passwords & bookmarks. First backup Passwords & Bookmarks. In Windows, open a window navigator, then type %localappdata% and press return. Then open the “Epic Privacy Browser” folder, then open the “User Data” folder, then open the “Default” folder. In Macs, first go to Application Support, then open the “HiddenReflex” folder, then open the “User Data” folder. Then copy the files (not the folders) in the “Default” folder — particularly “Bookmarks” “Bookmarks.bak” “Login Data” “Login Data.journal” “TransportSecurity” “Preferences” and any other files there. Copy those files into some safe folder on your system. After Backing up those files, simply delete the “Default” folder in Epic, then re-open Epic. See if that fixes Epic. Upon successful reinstallation of Epic, copy those files back to the same location in the now working Epic to restore bookmarks & passwords.
- Uninstall Epic after backing up passwords & bookmarks. Delete all registry entries from Epic and the Epic folder in %localappdata% for Windows or the HiddenReflex folder in Application Support for Macs. Then reinstall Epic.
If none of these 3 solutions gets Epic working on your system again or you’re confused about how to implement them, email our founder alok at hiddenreflex dot com and we will help you get Epic running on your system again. We also have an update in testing which should fix this issue he can send you a link to.
It worked on my Win 11 Pro. Took about 20 restarts. The problem coincided with Epic removing the built-in VPN approximately July 6, 2025..
Tried all 3, but nothing worked. Still goes to Black screen when opened.
After doing all three steps: deleting “default” and reinstalling. it still does not work.
I mean it starts once and then no more.
Keeps crashing on launch even after deleting the application for Mac
It seems that some extensions are no longer provided nor supported by GOOGLE CHROME STORE (for example EPIC PROXY), will stop to work and if you remove them to replace them with a similar extension, EPIC will no start anymore!
This was tested by me using EPIC v139.
Maybe this will help with future versions?!?
i can’t even open it to change settings
Problem:
After July 2025 update of Epic, Epic would not open (on macOS Monterey v 12.7.3)
Solution:
go to: “Macintoh HD/Users//Library/Application Support/HiddenReflex/Epic”
and delete the “Epic” folder.
Then go to “Macintoh HD/Users//Applications/”
and open Epic.app.
ePIC OPENS BUT DOES NOT CONNECT TO ANY NODE OR SERVER
A 2 line .bat file would let start it again. Maybe a little easier than manually starting it 10-20 times.
go.bat:
epic.exe
go.bat
Hello,
I sent an email today (August 2, 2025). No effort to reinstall and open EPIC has worked. Even using search windows for files like %localappdata% just leave the search hanging. I have Malwarebytes installed and Avast. They don’t seem to be finding anything wrong.
An I unable to fix the sudden Epic will not open problem running Windows 8.1?
when did the VPN disappear?